We are very pleased with the high standard of the recent work carried out by Bright Spark and would happily recommend the service. We were particularly impressed by the quick response to our online enquiry and the email follow up by Karen after the job had been completed. We will definitely use her for any electrical job in the future.
The two guys from Bright Sparks arrived promptly as arranged. Took their outdoor boots off before making their way to the job - a nice touch . Efficient, pleasant; I could not have asked for more. When the invoice arrived I was also pleasantly surprised. Overall a good experience 10/10
I’d like to say a huge thank you Karen, to you & your team for providing the excellent service you do. Always there when we have an issue or just routine work needs to be carried out. It’s so reassuring that we can rely on you at any time, even for advice. Always professional, knowledgeable & particularly personable Superb…
I had an emergency situation arising from a constantly tripping appliance. A call to Bright Sparks, who have helped me before, led me to their website’s ‘Knowledge Centre’ and although I’ve used similar help sites before this was excellent – clear, well laid out, and logically organised – and as someone with zero electrical knowledge I managed to find the fault myself! I followed up the situation on the phone and got more advice. Really impressed by the Bright Sparks service and will continue to use them and their Knowledge Centre again in the future.
Our timer on our central heating went and my husband was miles away at work,it was early evening when I phoned karen, but straight away she told me not to worry,to send a photo of the timer and she'd sort it out,and she did, an electrician came out with a new timer fitted it and was gone, brilliant service from start to finish, will definitely use them again and would highly recommend them
