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Welcome to the Bright Spark Electrical Service troubleshooting guide, for when you are encountering issues with your outdoor Passive Infrared (PIR) sensor, we're here to provide you with simple steps to identify and address these problems.
Encountering issues with your outdoor Passive Infrared (PIR) sensor? Here's a comprehensive guide to address common problems and solutions:
If in doubt, or have not got a long enough ladder (or afraid of heights), consult us at Bright Spark Electrical Services from Tunbridge Wells, 01892 531728, we will be only to happy to help, from either a phone call through to a service visit from one of highly trained and experienced Electrical Engineers

Lamp / Light Bulb is defective
Solution: The first thing is to replace the light bulb.
If the light is an integrated one built into the light fitting – unfortunately it is time to purchase a new light fitting – as they can fail over a number or years.
Should the flood light have been a Halogen flood light, then again it is time to purchase a new light fitting, as the Halogen lamps are no longer available because of the Electrical Regulations for energy saving, so you will be looking at getting a light fitting which either has LED lamps.

Solutions:
Check mains fuse/ circuit breaker.
Check if there is electricity coming from the switch that supplies the PIR & light
Switching threshold of the twilight switch (Dusk-Dawn setting is not correct
Accordingly adjust sensitivity of Dusk-Dawn switch via the setting dial.
Solutions:
Set detection area correctly. Unit mounted too high or too low can affect the detection area.
-Mount at recommended height (minimum 2.50 m), there are a number of detectors with a longer range of detection, and this will deter unscrupulous people adjusting your sensors, and the detector can be mounted in a higher elevation
Solution: Clean lens or remove objects
Mounted too high or at the wrong angle of detection.
Solution:
Mount the detector at the recommended height (minimum 2.5 m).
Note that Should the “direct in-line approach of detector is only possible” , then mount detector in such a way that a sideways approach is also detected, or the detector has a “creep zone” below.
This can be caused by continuous thermal movement within detection area
Solution:
Remove the heat source out of the detection area.
Check the correct functioning of the detector by fully covering the lens (lights should go out after a certain time-delay), if it does not then a replacement detector may be necessary.
Solution:
Check out the correct connection of the switch.
Permanent influence from heat sources in the detection area such as trees, shrubs when blown by the wind, presence of animals like cats and dogs in the detection area
Solution: You can reduce detection area of the detector in turning the detector head downward or cover parts using the enclosed covers which came with your detector – a piece of electrical tape covering one section will also help.
Solution: Shelter lens from direct sunlight.
Solution:
Change mounting place of the detector.
Mounting height is not optimal
Solution: Accordingly change mounting height (minimum 2.50 m). If you find that people only move directly towards the detector, you should Mount detector in such a way that a sideways approach is also detected.
Solution: Adjust spherical detector head accordingly.
Vehicle not warmed up
Vehicle is too well insulated (by silencing equipment)
Solution: An alternative sensor may be the only solution.
Over time these security lights start to fail, the only solution is to replace with a new sensor light, or separate Light, and sensor located a little further away.
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For further Information, please do not hesitate to contact us.
Telephone: 01892 531728
This company was recommended by some people on the Nextdoor website. I wanted new lights installed in my kitchen, dining room and conservatory. Karen got back to me within minutes of my email and both Electricians proved to be efficient, friendly and tidy workmen. I will be keeping their business card handy for future use.
Very pleased with the excellent job from the Bright Spark team. Really informative and helpful advice from Karen and Richard the electrician was friendly, professional and a pleasure to deal with. Will use again. Thank you very much for a job well done.Update: just used Bright Spark again (Aug 25) and Joe did an excellent job and Karen's communication was excellent. Thank you very much.
I would like to thank Karen and Louise for their good work and considerate approach. I am very pleased and would recommend them for their efficiency and fair price.
We were very pleased with the recent electrical work which was carried out in a professional manner by your electrician and will certainly use your company again when future needs arise. Also I would be happy to recommend your services to any of our friends.
Thank you also for such a brilliant service, it’s been a pleasure dealing with you from start to finish, and your team member today was fantastic too. I would have absolutely no hesitation using you for electrical work in future and recommending you to friends. Now, if you could just set up a building and plumbing company too… ha ha!