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Before calling out an emergency electrician, check with your neighbours or others in your street - you may find that their power has gone down too. This is because electricity is supplied to the street in 3x phases – don’t worry about this too much but you may find you may be on 1x of the phases, which has gone down, but a lot of your neighbours have still got electricity.
So it is just best to check not just your next door neighbours but a few houses down the street, and even across the street to, to ascertain have they got a power cut as well.
It may be the case that there has been a local power cut, and your local electricity distributor (UK power networks) otherwise known as UKPN.
UK Power Networks provide the cabling and power distribution to the majority of the UK, although you may be paying a separate electrical company for your electricity, they are the ones that supply the cabling, whether it is an overhead lines, or under the ground.
That telephone reception for UK Power Networks is based in Ipswich, where the telephone operators will talk calmly through with you as to what needs to be done, and to find out what the situation is.
Please give these people as much information as possible, as this will help and speed up the return of your electricity. Should there have been high winds and trees falling down, road blockages, or holes appearing in the ground nearby please do let them know.
For those customers around the Tunbridge Wells area, you will find it interesting to know that one of their gentlemen telephone operators originally came from Crowborough, so whilst they are organising an emergency team out to you, you might even be talking about Tunbridge Wells in Crowborough!
Calls to UK power networks are free, and the callouts are free as well! (Apart from the obvious where you may have damaged a cable on your property coming into it, but the engineers will quickly find the issue and get the repair carried out).
For more information, or immediate Help Give us a Call on 01892 531728 which is active 24/7.
Alternatively fill out our web enquiry form, and we will respond quickly.
I have used Bright Sparks for two jobs and have been delighted with the quality of the work carried out. Karen is very knowledgeable in her subject and her staff are very well trained , courteous and hard working. I would highly recommend the company without hesitation.
We recently appointed Bright Spark Electrical Services for upgrading our home electrics. Initially their quotation submitted was very professional, every detail of work to be carried out was itemised. The work was completed very efficiently and very speedily. In fact a good tidy electrical job. I believe in giving credit where it is due I would recommend Bright Spark Electrical Services not only for the work completed in my home, but also for their impressive record, which can be easily checked.
You just saved us the biggest headache ever; after months of electrical problems ( now resolved), we had a ‘no power situation’. After checking circuit boards, switches etc we were at a complete loss. Read your piece above (after Googling ‘circuit board switches up, but no power‘) about RCD switch and resetting (didn’t know what an RCD was), and after 8 hours sleep dreaming of circuit boards and 2 minutes of contemplation, and re-reading your advice,I totally nailed it. Brilliant tutorial, many thanks. Susanne (I am neither young nor savvy with anything technical)
Wonderful Job - Thank you very much
This company was recommended by some people on the Nextdoor website. I wanted new lights installed in my kitchen, dining room and conservatory. Karen got back to me within minutes of my email and both Electricians proved to be efficient, friendly and tidy workmen. I will be keeping their business card handy for future use.
